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Accessibility

Accessibility statement

We want everyone to be able to plan a visit, book a pass and get around the park. This page explains what we have done, what still needs work, and how to tell us if something is not usable.

Last updated: 12 November 2026

This website

This site is built to meet WCAG 2.1 level AA, the standard referenced by the ADA for US visitors and by the EU Web Accessibility Directive. Specifically:

  • Every page can be used with a keyboard alone, including the main navigation, menus and booking buttons.
  • A “skip to main content” link is the first item on every page.
  • Text and interface colours meet the 4.5:1 contrast minimum (most are well above it).
  • Every photograph has a descriptive alternative text; decorative images are hidden from screen readers.
  • Headings follow a logical order and every page has one main heading.
  • Forms have visible labels, clear error states and are not dependent on colour alone.
  • Animations respect the operating system’s “reduce motion” setting.
  • The layout works at 200% zoom and on screens from 320 px wide.

Known limitations

We are still working on:

  • Booking widget: the booking step is provided by a third-party platform. We have asked our provider to confirm its accessibility conformance and will publish the result here. If you cannot complete a booking, call (506) 2105 5200 and we will book it for you.
  • Older PDF documents linked from the blog are not all tagged. Contact us and we will send an accessible version.
  • Spanish pages are being reviewed for the same standard; where an issue is found it is fixed alongside the English page.

At the park

The Welcome Center, buffet restaurant, Bamboo Bar, main sanctuary path and Hammock Beach access are step-free, with accessible restrooms at the Welcome Center. Some forest trails, the zipline platform and parts of the botanical garden have steps and uneven ground.

Adventure activities such as the zipline, ATV and horseback tours have physical requirements for safety (weight, age and mobility). If you are unsure whether an activity suits you, contact us before booking and we will explain honestly what is involved and suggest alternatives.

Tell us about a problem

If any part of this site or the park is difficult to use, please contact us. We aim to respond within two business days and to fix confirmed website issues within 30 days.

Email info@diamanteadventure.com or call (506) 2105 5200. Please describe the page or activity and the assistive technology you were using if you can.