Questions, answered
Diamante Eco Adventure Park FAQs
Everything guests ask about the zipline, the sanctuary, ages and weights, food, weather and getting here.
Booking & prices
Booking your visit
Is the zipline included in my park admission?
The Superman zipline is included with both the Diamante Adventure Pass and the Superman Costa Rica Zipline Pass. The Adventure Pass is the best value: it adds the Animal Sanctuary, the cultural experiences, the buffet lunch and the beach.
Do I need a reservation to visit the park?
Yes, we strongly advise booking before you arrive. Advance booking guarantees your preferred time for the Superman zipline and other activities. Last-minute reservations are accepted when space is available.
Does Diamante offer special rates for groups or events?
Yes. We build tailored packages for large groups, corporate retreats, weddings and special events. Contact our groups team in advance for a quote and help with logistics — see Group Events.
How much time should I plan to spend at Diamante?
Most visitors spend half a day to a full day. That is enough time for the ziplines, the Animal Sanctuary, the coffee and chocolate experiences and the ocean-view relaxation areas.
The zipline
Superman zipline questions
What makes the Superman zipline different?
You fly face-down in a horizontal position, which creates a real sensation of flight. The nearly one-mile (1.5 km) dual-cable course gives unobstructed ocean and forest views, and because the lines are paired you can fly side by side with a partner.
How long is the Superman zipline and the tour?
The Superman line stretches nearly one mile (1.5 km), one of the longest in Guanacaste. The full zipline tour takes about two hours, including briefing, gear fitting and all the lines.
Can kids ride the Superman zipline?
Yes, as long as they meet the minimum weight of 60 lb (27 kg) for the short lines and Quick Jump, or 85 lb (40 kg) to complete the full circuit including Superman. Guides confirm eligibility at the park.
Is ziplining scary if it is my first time?
It is normal to feel nervous, but guides and the smooth automatic braking help you settle quickly. Most first-time visitors finish wanting to go again straight away.
What safety systems do you use?
The course uses automatic braking systems from Headrush Technologies and is built to ACCT standards, with strict international operating procedures and daily inspections.
Can I bring my own GoPro or action camera?
Yes, if it is securely attached with a chest harness or helmet mount. Handheld devices and selfie sticks are strictly prohibited on the lines. Park photographers also cover the Superman line, and photo packages are available.
Safety & requirements
Before you take part
Are there age, height or weight restrictions?
Participants must weigh between 60 lb (27 kg) and 280 lb (130 kg). Children under 10 must be accompanied by a parent or guardian, and every visitor under 18 needs a signed parental consent form. The ATV tour is for drivers 16 and older; horseback riding starts at age 8.
Do I need special physical skills?
No special climbing ability or extreme fitness is required. The zipline and hanging bridges are designed for all skill levels, and guides assist you throughout the park.
Do I have to sign a waiver?
Yes. Every guest signs a legal waiver before participating. You can sign the digital waiver before you arrive to speed up check-in at the Welcome Center. Minors need a parent or legal guardian’s signature.
What should I wear?
Closed-toed shoes with rigid soles are mandatory for all adventure activities — no flip-flops or slip-ons. Wear comfortable clothes and bring sunscreen and insect repellent. Tie back long hair and remove jewellery for the ziplines.
Food, weather & getting here
The rest of the day
Does the buffet lunch include vegetarian or gluten-free options?
Yes. The ocean-view buffet includes fresh local options with vegetarian and gluten-free choices. Tell the staff at the Welcome Center about any dietary restriction when you arrive.
Is there a shuttle service to Diamante?
Yes. We run shuttle transportation from most major hotels in the Papagayo and Tamarindo areas, and a free shuttle connects the RIU Guanacaste with the park. Contact reservations in advance to coordinate your pickup.
What happens if it rains during my visit?
Diamante operates 365 days a year, including rainy days — Guanacaste is a year-round destination. In lightning or extreme wind, activities may be briefly delayed or rescheduled for your safety. There are no weather refunds, but dates can be changed subject to availability.
What are your opening hours?
We are open daily from 8:30 a.m. to 4:30 p.m., 365 days a year, including holidays.
What else can I do besides ziplining?
Plenty: the Animal Sanctuary, ATV and horseback riding tours, the coffee and chocolate Cultural Experience, the oceanfront beach club and the Bamboo Bar. See all passes and tours.
Sanctuary rules
Rules for visiting the animals
The sanctuary rules exist for the safety of guests and the welfare of the animals. Staff will ask anyone who breaks them to leave the park.
Enjoy your visit
The sanctuary is a place to explore, learn and relax. The rules help keep it that way for everyone.
Respect the animals
This is their home. Do not yell at them, knock on enclosures or throw objects into habitats.
Keep a respectful distance
Never handle, chase or harass an animal, and do not interfere with natural behaviour. Photograph from a distance.
No flash, no props
Flash photography is not permitted, and no photo is worth disturbing an animal with noise, food or objects.
Do not feed the animals
Every animal has a veterinarian-approved diet. Human food can make them sick.
Stay on the visitor side
Never cross a fence or barrier, and do not try to touch the animals.
Supervise children
Children must be with an adult at all times. Unaccompanied visitors aged 15 or under cannot enter the park.
Shirts and shoes on
Both are required in the sanctuary.
No smoking or vaping
This applies across the whole property, including the parking lot.
No litter, no pets
Use the bins and recycling points, and leave pets at home — they are not allowed in the park or left in cars.
Firearms are not permitted anywhere on the property.
Still have a question?
Our reservations team answers in English and Spanish, every day from 8:30 a.m. to 4:30 p.m.
Ready to book?
Passes from $45 per person. The Adventure Pass covers the whole park.
Open daily, 8:30 a.m. – 4:30 p.m.
Your day at Diamante starts here
Book a pass in a couple of minutes, or call (506) 2105 5200 and our reservations team will help you choose. Open daily, 8:30 a.m. to 4:30 p.m.